Technology Support

Get Open Source Tech Support For and 680+ Open Source Technologies
Work Directly With Open Source Architects To Get 24 / 7 / 365 Enterprise Support For 680+ Open Source Technologies
Quickly Address Issues Or Concerns That Arise With Your Open Source

Rapid Response

Extensive Experience Working With 680+ Technologies


Get tailored solutions addressing your unique challenges and goals.


avoid high costs with building an in-house technical support team


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Technology Support

OpenTeams provides reliable technical support services for businesses seeking assistance with open source technologies. Our experienced team of Open Source Architects delivers 24/7 support and tailored solutions for a variety of industries, including AI/ML, cloud computing, databases, and more.


Technology Support Process

Maximize Your System's Uptime with OpenTeams Technical Support

OpenTeams Technical Support Services provide businesses with access to experienced Open Source Architects and Developers who offer 24/7 support for a wide range of open source technologies. They offer everything from installation and configuration to training, migration, and custom development. With their personalized support and guidance, businesses can rest assured that their open source systems will be reliable and optimized for maximum performance and efficiency.

The technical support process begins with an initial consultation between the client and our team of Open Source Architects. During this consultation, the client discusses their specific needs and requirements for technical support, and our team identifies areas where we can provide the most value.

Once we have identified the client’s needs, we set up the technical support service. This involves setting up the necessary infrastructure, including tools and software required to provide support.

The next step is to begin resolving any issues that the client may be experiencing with their open source technologies. Our team of Open Source Architects work diligently to identify and troubleshoot any issues that arise, providing timely solutions to ensure that the client’s systems continue to run smoothly.

Our technical support service is ongoing, meaning that we provide ongoing support and maintenance to ensure that the client’s systems remain up-to-date and optimized for performance. This includes regular software updates, patches, and security fixes.

We also provide detailed documentation and reporting on the technical support service, including issue tracking, resolution, and any changes made to the client’s systems. This provides the client with complete visibility into the support service and helps them understand how we are working to optimize their systems.

Finally, we continuously strive to improve our technical support service, incorporating client feedback and industry best practices to provide the best possible service to our clients.

Technical Support Benefits

Maximizing Your Open Source Investment

Get reliable support for your open source technologies with OpenTeams. Our team of experienced Open Source Architects provide 24/7 support and access to development resources, ensuring that your systems are running smoothly and efficiently. With personalized support and guidance throughout the process, OpenTeams’ Technical Support offering is your one-stop-shop for all your open source support needs.

Faster Issue Resolution

With 24/7 support and a team of experienced Open Source Architects, OpenTeams can quickly identify and resolve any issues with your open source systems, minimizing any disruption to your business operations.

Improved System Reliability

OpenTeams provides proactive monitoring and maintenance of your open source systems, helping to prevent issues before they occur and ensuring your systems are always running smoothly.

Access To Expert Guidance

With OpenTeams' technical support, you have access to a team of experienced Open Source Architects who can provide you with personalized guidance and advice on best practices for open source technologies.

Customized Support Solutions

OpenTeams tailors their support solutions to meet the unique needs of each client, providing a customized approach that maximizes the value of their open source investments.

Cost-Effective Support

OpenTeams' subscription-based support model provides a cost-effective solution for businesses looking to optimize their open source systems without breaking the bank.

Greater Peace Of Mind

With OpenTeams' technical support, businesses can rest assured that their open source systems are in good hands, allowing them to focus on their core business activities without worrying about technical issues.

News & Insights

Browse Our Recent Case Studies

Technology Meta

OpenTeams Enterprise Solution Architect started with a small team of one full-time engineer and two part-time engineers working one day a week. The part-time engineers both had extensive prior experience in the probabilistic programming space. Over the last year, as a result of helping Meta achieve their goals, the ESA grew the team to allow the part-time engineers to move to half-time. The scope also increased beyond writing documentation and tutorials to include adding major software features.

Technologies Used

  • PyTorch
  • Bean Machine
  • ArviZ

Energy Global Energy Company

OpenTeams’ Enterprise Solution Architects installed a data science platform (Nebari) that provided shared, scalable compute, and storage across all teams. They created a pipelining solution to demonstrate best practices in MLOps for all of their teams to adopt, including automated data ingest and validation, model training, and dashboards to reduce errors, provide monitoring, and make model experimentation easy.

Technologies Used

  • Nebari
  • Prefect
  • ClearML
  • PyTorch
  • Pandas
  • Statsmodels
  • Scikit-Learn

Fintech A Top Five Financial Institution

OpenTeams Enterprise Solution Architect updated their risk model to run on Python and utilize fast numerical libraries like NumPy and Numba. The ESA also moved the model to a high-performance deployment on computation clusters using PySpark.

Technologies Used

  • NumPy
  • Numba
  • Spark

Government Armed Services

OpenTeams’ Enterprise Solution Architects introduced machine learning capability to the simulation by building a Python API and an MLOps pipeline that built reinforcement learning models. Reinforcement learning models exhibit autonomous behavior that allow simulation entities to adapt to complex situations, even if the human operator has not anticipated the situations. These models are exploratory and often find novel strategies that the human operator did not imagine.

Technologies Used

  • PyTorch
  • GeoPy
  • Jupyterlab
  • Python
  • Stable-Baselines3
  • PyMongo

Manufacturing Global Battery Company

OpenTeams Enterprise Solution Architect built a data pipeline to connect the machines and CRMs. They centralized the data and built dashboards and tools to help the engineers monitor and control the assembly line.

Technologies Used

  • Panel
  • HoloViews
  • Prefect
  • SQL Alchemy
  • Pandas

Technology Meta

OpenTeams Enterprise Solution Architect was hired by Meta to lead a small team of three part-time engineers who had experience on similar projects, such as NumPy and SciPy. Over the last three years, as a result of achieving Metas goals, the ESA grew the team to 15+ people dedicated to PyTorch development.

Technologies Used

  • PyTorch
  • Tourchvision
  • Functorch

Telecom Geospatial Company

OpenTeams Enterprise Solution Architect built an open source, cloud-based data science platform to allow them to scale their work, including a stable, reliable, automated workflow to preprocess new data each day, algorithms to feed various data sources into a single dataset, and algorithms to analyze the data according to their customers’ needs.

Technologies Used

  • Pandas
  • Dask
  • HoloViews
  • GeoViews
  • GeoPandas
  • SpatialPandas

Healthcare Medical Supply Company

OpenTeams Enterprise Solution Architect converted the model to a Python package with an automated workflow that included a test suite, data validation, and report generation. The ESA and his team built a web-based platform with authentication and data input framework. Additionally, the team built tools that allowed technicians to draw on images of the building architectural drawings as part of the data input which allowed them to easily go from room to room. These were also used for automatic report generation.

Technologies Used

  • Pandas
  • Panel
  • HoloViews
  • Flask
  • Jinja
  • Ansible
  • Docker
  • Bokeh

PyJanitor Book Open Source Development

Originally a port of the R package, pyjanitor has evolved from a set of convenient data cleaning routines into an experiment with the method chaining paradigm. Data preprocessing usually consists of a series of steps that involve transforming raw data into an understandable/usable format.

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Jupyter Book Open Source Development

Jupyter Book lets you build an online book using a collection of Jupyter Notebooks and Markdown files. Its output is similar to the excellent Bookdown tool, and adds extra functionality for people running a Jupyter stack.

Read More »

Apache Arrow Open Source Development

Apache Arrow is a cross-language development platform for in-memory data. It supports zero-copy streaming messaging and has support for a number of
languages, including C, C++, Python, R, Rust, and many others.

Read More »

Unlock the power of open source for your business today

OpenTeams provides businesses with access to a team of experienced open source professionals who can help them unlock the power of open source technologies, delivering customized solutions tailored to their specific needs and goals. Get in touch with us today to learn how we can help you leverage open source to achieve your business objectives.